Recently a few good friends of mine have changed jobs, for reasons that were quite similar. The core reason was phrased along the lines of “I no longer had a seat at the table”. That’s something I could certainly relate to, because I’ve felt the same way during my corporate career. It’s being literally out of the …
Your way isn’t the only way. That’s a tough one. Because even when we realize it, AND we know that perspective must be a part of great leadership, we still find it very difficult to practice it. I know, because I “learned” it way back in my teenage years, when I was the editor-in-chief of our high …
The Cable Television industry held its annual gathering this past week in Chicago, and while much of the talk was about product and technology (I think the word “cloud” has now officially taken on a different meaning – that’s an alert to Mr. Webster), there was a smaller gathering outside the exhibit floor that was …
What if you could get in a room with 150 other like-minded people, and interact with them in a highly charged atmosphere of trust, heart, and openness? What if you could get a chance to talk about YOUR business and YOUR dreams with these 150 people, and get meaningful and actionable feedback from virtually all of …
“I want the truth!” “You can’t handle the truth!” Remember that memorable courtroom exchange in the movie “A Few Good Men”? Tom Cruise, playing a military lawyer, is questioning a long-time Army Colonel (brilliantly played by Jack Nicholson) about whether he ordered a “Code Red” (an illegal hazing) on one of his charges. And it boils down to …
What’s a “21st Century Leader”? A pretty good question, no doubt. The definition and nature of great leadership in today’s digital age is an ever-evolving thing, since business models and paradigms seem to change like the weather these days (and wow, the weather has been crazy this year!). However, in my experiences and observations over the last …
“Thank you for your business – we really appreciate it” That is a very valuable string of words. That is, if you say them to your customers. How do I know they are valuable? I did a little experiment at my company a few years ago. We called folks 7 days after a transaction and said those words …
“I know plenty of heroes, but I am certainly not one” – Major Dick Winters, commander, Easy Company, 101st Airborne division, World War II These words are from a man who led his “Band of Brothers” from the D-Day landings to the German Surrender, bravely and selflessly. He was often out-manned …
There’s nothing more gut wrenching for a leader than screwing up, but there’s something far worse out there – the consequences of screwing up, if it isn’t handled it the right way. What do I mean by that? A situation where we just can’t bring ourselves to concede that a mistake was made in the first …
You’ve worked hard to build the right team. You’ve put in a lot of hours process-building, training, goal-setting, and motivating. But the wheels still aren’t turning. Productivity is lagging. Something’s wrong. There’s an undercurrent of dissatisfaction that is palpable. So you try pushing harder – and it only gets worse. Key members of your team start leaving. You …
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