I’m pleased to offer my consulting services to you or your company, leveraging my 32 years’ experience in the business and entrepreneurial world, primarily as an executive engaged in my brand of “more human” leadership.
It’s a brand that’s recently been recognized by Inc. Magazine, where I was honored to be named one of the Top 100 Management & Leadership Experts.
My particular focus is on Leadership, Business Execution, and Customer Care – more specifically, I can help you and your business:
- Develop a team of “more human” leaders dedicated to a culture of accountability that will drive success (and a happy team)
- Build a solid business model that will help you attract the best financing
- Implement the most cost effective processes for sales and customer service
- Create a core metrics dashboard to track accountability & performance (featuring the Net Promoter Score)
- Optimize the use of customer feedback to drive retention and margin improvement (we have a customer callback program that has had proven, and consistent results)
Plan, People, Process, Measurement, Feedback. It’s all part of executing against the guiding principles of More Human Leadership – the keys to taking a vision and turning it into reality.
Here’s more on my personal philosophy on leadership, and what it means to be More Human:
Want to talk more about how I can leverage my experience and leadership for YOUR business? Drop me a note at firstname.lastname@example.org, and let’s chat!