Hire Us

I am proud to be working with Liz Strauss in a new venture we call Inside-Out Thinking – a consulting partnership that focuses on Leadership, Business Strategy and Execution, Customer Care, and Social Media.

My particular focus is on Leadership, Business Execution, and Customer Care – more specifically, I can help you and your business:

• Build a solid business model
• Find the right team
• Implement the most cost effective processes for sales and customer service,
• Create a core metrics dashboard to track accountability & performance (featuring the Net Promoter Score)
• Optimize the use of customer feedback to drive retention and margin improvement  (we have a customer callback program that has had proven, and consistent results)

Plan, People, Process, Measurement, Feedback.  I call it “Execution Leadership” – the keys to taking a vision and turning it into reality.

Here’s more on Execution Leadership:

My services are tailored to tackle the biggest operational and financial barriers to successful execution – here’s my take on one of the hardest ones, process improvement:

Who is my ideal client?

Want to talk more about how I can bring my Execution Leadership to your business? Drop me a note at terrystarbucker@gmail.com , and let’s chat!