On this winter Sunday morning, with an east-coast snow “event” approaching this evening, three items cross my desk (and my mind): Howard Schultz, Chairman of Starbucks, had an internal memo leak on “Starbucks Gossip” the other day where he decries the “The Commoditization of the Starbucks Experience”. This has led to a flurry of articles in …
SOBCon

For my fellow “Seinfeld” fans, the concept of the “vault” is well known – this is the place Jerry, George, Elaine and Kramer put their secrets. Most times, Jerry would figure out the “combination” to his other friend’s vaults by offering various libations, and the secret would come out. Well, I have a very big secret …

