About Me

22 comments

Hi, I’m Terry “Starbucker” St. Marie  -  a native Midwesterner now living in Portland, Oregon, spreading “realistic optimism” through a philosophy I call “Half-Fullism“. I’ve been in the business world for over 30 years in various leadership positions, most recently as the SVP of Operations for Bresnan Communications, a cable TV operator in the Rocky Mountain west.

I’m now out on my own as a business consultant, strategist, coach and angel investor – see my “Hire Us” page.

I’ve also been active in the Social Media world for the past 7 years, as a co-founder (with Liz Strauss) of SOBCon, an annual conference we’ve been hosting in Chicago since 2007, and have recently expanded to Portland, Oregon.

(I cordially invite you to meet me in Chicago this May 3-5 at the next event!)

My leadership philosophy is unabashedly personal – it’s all about positivity, purpose, empathy & compassion, humility – and love.

I started my career way back in 1982 as a CPA for a public accounting firm, and got my first taste of executive life in 1987, getting thrown into the deep end of the management pool at the age of 27.  I learned so much from that experience, and I’ve summarized those lessons on my e-book “Leadership From a Glass Half-Full: The 5 Lessons You Need to Learn Before You Jump Into the Pool“  (click here to download).

Since then, I spent the better part of 23 years in the cable TV business, which has been yet another wonderful training ground, since it is so focused on people  – the people in the business who serve the customers, and the customers themselves.  I found out that “customer care” really should mean what it says, and that the only way to build a great and lasting service business is to make “serving our customers“  the centerpiece of the operations, reflected in our product, our actions, our focus, and our leadership.

Here’s the story behind the “Starbucker” name:

If you want to dig a little deeper,  here’s a quick look at where I’m coming from (otherwise known as my “Crash Davis Belief Statement”):

“I believe in the incredible potential of the human spirit, the vast underappreciated beauty of the earth, my wife’s smile and the love that radiates from it, long hugs and soft kisses, weddings and butterflies, honesty and courage, incurable optimism, the men and women in the arena, movies that make me laugh and cry at the human condition, the Green Bay Packers, downward dogs, a fine hot grande latte, the warmness of friendship, the spirit of SOBCon, vanilla ice cream, Elton & Bernie, the Grand Tetons, common courtesy, melodies I can’t get out of my head, amazing grace, Mom & Dad & my two sisters, servant leadership, government above hypocrisy, the daily grind, deep cleansing breaths, the power of dreams, the incredible wisdom of my grandmother, E=MC², and God and the Golden Rule.”

Thanks for stopping by!

Leave a Comment

{ 8 comments… read them below or add one }

David C. Baker May 13, 2011 at 7:34 pm

Terry, I’ve heard a lot about SOBCon, and am thinking about going to the next one. I appreciate the “follow” today (@ReCourses).

I see from your profile that you enjoy talking about leadership and related topics. If you have any interest in receiving a copy of my second (of three) books, I’d be delighted to send it to you for free, without any expectations. You can get a sense of the book by looking it up on Amazon: Managing (Right) for the First Time, by David C. Baker. Shoot me a mailing address (david@recourses.com) if you’d like it.

Jack Lynady July 4, 2011 at 11:30 am

Terry, I love your “leadership philosophy”. I believe you can read how someone (possibly a leader) will “handle” you. To the degree you trust someone in that, will be the degree to which you allow them to lead you.

Lisa Elliott Daniel September 4, 2011 at 5:10 pm

Hello, Terry.
I so very much appreciate the ideas set forth on your site and in your writing. A retweet of one of your posts by William Tincup led me to you. Both of you have enriched my life. Thank you.

Regards,

Lisa Elliott Daniel

Andrea G October 7, 2011 at 5:56 pm

Hi ,

My name is Andrea and I came across your blog while doing some online research for Dale Carnegie Training. Based on the passion for business management and leadership ideas expressed in your blog, I thought you might be interested a couple of their helpful resources.

Dale’s Knowledge Center (http://www.dalecarnegie.com/knowledge_center/) is a great tool for anyone looking for business insights and tips. It includes case studies, e-newsletters, videos and podcasts. Also, an anniversary edition of Dale Carnegie’s classic book (updated for the digital generation) has recently been released: How to Win Friends and Influence People in the Digital Age. These might be good ideas for an upcoming blog post, and I would be happy to provide more information or maybe even a guest post. Please let me know what you think!

Kind regards,
Andrea Gordon

Polly Macpherson October 16, 2011 at 1:38 pm

I am developing a presentation on the art of fairy tales for a breast cancer fundraiser. I manage a breast cancer support program at North Adams Regional Hospital in Massachusetts and am also a docent at the Clark Art Institute in Williamstown. Do you have an attribution for the illustration you used in your presentation on goal setting? It comes us in a Google search. I would like to get permission to use it in my presentation on what fairy tales can teach us about surviving and thriving. Thanks you.

Nathan December 20, 2011 at 6:49 pm

Thanks for your insight Terry. I will be coming back to your site! Nate

Starbucker December 21, 2011 at 2:32 pm

Thanks Nate for your kind words – all the best, and thanks for reading my blog!
All the best,
Terry

Doris Linderman October 17, 2012 at 12:03 pm

Terry, I was so happy to find this site. We all miss you so much and try to carry what we’ve learned from you into the world of Cablevision. It’s been a rough couple of years but we are hanging in there because of your wonderful ideas and “Terry’s Enthusiam”. We think about you often and talk about you weekly I bet. HAHA

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