The Top 10 Things Leaders Should Hear From Their Teammates

All leaders need to get good and consistent verbal feedback from their teammates, but there are what I consider to be the “Golden 10″ pieces of feedback that we really need to be getting to ratify our effectiveness (and our approach to greatness).

Let’s count ‘em down, from the bottom to the top:

10.   “I don’t know, but I’ll find out” - When they trust that you won’t jump down their throats for not knowing an answer.

9.    “I made a mistake”  – When you know you’ve hired teammates that are harder on themselves than you could ever be on them, and trust that you know that nobody’s perfect.

8.    “Can you help me with something?”  – When they feel comfortable enough to ask you to teach them, and not just tell them.

7.    “I’m frustrated and we need to talk”  – When they’ve concluded that the best way to express these kind of emotions is privately, and not in public.

6.    “I have this fantastic idea, do you have a second” – When you know they haven’t stopped dreaming, and feel that no idea is too wild or stupid.

5.    “I look forward to our next team meeting” – When they really see the value of getting the team together and keeping everyone on the same page.

4.   “Thanks for showing up here today, we normally don’t see executives” – When just being there makes a huge difference.

3.   “We really appreciated you pitching in when we needed an extra hand” – When leading by example builds loyalty and trust.

2.   “I’m really enjoying my work here – I’m proud to work for this company” – When you’ve just about hit the leadership jackpot.

1.   “I’m very happy that you are my boss – thanks for being a great leader”  – When you’ve done everything you know in your heart is right, and by hearing those words, it all comes together, bringing happiness to yourself, and fulfilling the promise of what great personal leadership is all about.

How many of these 10 have you heard?   Did I miss anything?  Is your “Top 10″ different?

Time to share – I’d love to hear your thoughts.

Let’s lead well!

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Comments

  1. says

    Hi Terry,
    Loved the post! This made me think about how I need to behave and what kind of atmosphere I need to create in order to elicit such responses. And my conclusion is, that an atmosphere of mutual respect, appreciation and transparency is sure to receive atleast most (if not all) of these feedbacks.

    - Sindoora (http://www.beyondhorizons.in)

  2. says

    Hi!

    Good post, it’s important to remind yourself that – that list is among the things you are striving for…

    ::David

  3. says

    Great Article, whenever your in charge achieving success is always the main goal, the more interaction your followers have with you the better. Theses type of questions assure a leader that they are on the same page as their followers.

  4. says

    Great list Terry!

    If more people started using these terms and phrases, the workplace would be a much happy environment. In my experience, people want to feel like their making a difference and that their work matters. A paycheck is often an afterthought when the co-worker is doing what they love.

    Thanks!

    Brad

  5. says

    This is a part of leadership that many overlook. If you want to start being this kind of leader the best place to start is by learning everyone’s name. If they know you know their name they are much more likely to come speak with you and ask these type of questions.

  6. JustineFG says

    I’m lucky to work in a place where these comments are common among peers and supervisors! Also, our annual review process allows comments and feedback to flow freely.

    Any compliments are better if heard second-hand – you know they’re sincere.

    My top 10 would include these, with one addition: The best one I ever received – second hand – “I’d follow her into battle.” (when I was in military….highest possible compliment for a leader!)

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  1. [...] The Top 10 Things Leaders Should Hear From Their Teammates | TerryStarbucker.com All leaders need to get good and consistent verbal feedback from their teammates, but there are what I consider to be the “Golden 10? pieces of feedback that we really need to be getting to ratify our effectiveness (and our approach to greatness). Source: http://www.terrystarbucker.com [...]

  2. [...] The Top 10 Things Leaders Should Hear From Their Teammates | TerryStarbucker.com All leaders need to get good and consistent verbal feedback from their teammates, but there are what I consider to be the “Golden 10″ pieces of feedback that we really need to be getting to ratify our effectiveness (and our approach to greatness). Source: http://www.terrystarbucker.com [...]

  3. [...]  Feedback from your team is another.  Terry Starbucker has a great post over on his blog called The Top 10 Things Leaders Should Hear From Their Teammates.  This is a great post that I wanted to pass on.  If you lead people, this is definitely worth a [...]

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