October 2010

Hiring is like playing Blackjack

(Part II of a two-part series on Leadership and Team Building –click here for Part I) Once I made the decision to give up the control I worked so hard to get, and become a leader instead of a micromanager, the next step was building a team that I could trust to get the job done. Finding …

man trying hard to keep control (but failing)

I remember the first time I got it, only 4 months after I graduated from college.  It was given to me reluctantly, out of sheer necessity.   It terrified me. But on the other hand, it was what I wanted.  After all, I was young, and overflowing with exuberant ambition. So I took the ball, and ran with …

The 4 Pillars of Business Greatness

About 3 years ago, after 20 years in the service business, I came to some high level conclusions about what I thought were the core “pillars” of business greatness. And then, we went about the task of making sure all our teammates knew what they were, and why they were important. Every chance I got,  I framed …

It’s been 5 years now since I jumped into the Social Media pool. In that time,  I’ve noted 7 essential truths that have stood the test of all the posts, updates, messages, and tweets that I’ve read and written. I find that as long as I’m conscious of these truths,  I can exist comfortably and productively …

“You sound like a broken record” Music to my ears. Why am I so happy to hear this? That means they heard me say it once before.  Or even twice before.  Or maybe, 14 times before. They HEARD me. Having fully immersed myself into the digital world, and all its distractions and multitasking, just to know that your teammates …

I’m headed to Las Vegas today for BlogWorld, and I cannot think about Las Vegas without thinking about Elvis Presley. He was an icon of Rock and Roll who flamed out way too early, but what he left us was an amazing body of work. One song in particular has always resonated with me, and to this …

Charisma – “a personal magic of leadership arousing special popular loyalty” (Webster Dictionary) You notice them the minute they enter a room.  That aura, that confidence,  that vibe. All eyes will find them.   And they will attract a crowd. When they appear on stage or in a meeting, the electricity is palpable.  The listeners hang on every …

Yesterday I attended the World Business Forum in New York City (as part of the Bloggers Hub – follow us on Twitter at #wbf10), where I got a chance to hear Jim Collins speak. Collins is the author of my all-time favorite business book, “Good to Great” (affiliate link, profits to National Park Foundation), where through …

There is much written about the words leaders need to use, both in speech and on paper, to be effective.   Words are certainly important, but there are  other, more subtle messages that leaders send every day through their actions (or inactions) in the workplace. These messages can strongly reinforce your words,  or render them ineffective or …

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