
I’m pleased to announce the release of my free e-book “Leadership From a Glass Half-Full: 5 Things You Need To Learn Before You Jump Into The Pool”. The main reason I wrote this mini-book is that many new and developing leaders do not get shown “the basics” of great leadership before they …

“I never have written this kind of letter before, but…….” This is a familiar introduction to the letters from extraordinarily happy customers – notes written by people who were so impressed, or so happy, or so moved by a transaction that they were compelled to take the time to tell us about it. Something about this transaction …

In 1987, during my first few months as a fledgling executive, my new boss asked (no, ordered) me to read the book “The Peter Principle”, by Laurence J. Peter, and report back to him the next day about what I learned. Aiming to please, I dutifully purchased it that evening and read it into the …

Leaders make decisions every day, and the process in which those decisions are made has always intrigued and fascinated me. Typically, and rightfully, in the business world the direct financial ramifications are front and center in any deliberation. “What’s the ROI?” is the typical question asked, and answered, before any dollars are spent, or resources and …

It happens the moment I step on a plane. That loss of control. Someone else is behind the wheel and taking me somewhere. When control is lost, I get nervous. Edgy. Unsure. I need something to calm me down. That something is information. I feel better when the pilot comes over the intercom, welcomes us to the flight, …