You set a goal, and with a lot of hard work, you hit it. You’ve achieved success. Now what?
That’s the critical question in sustaining a long and fruitful career, or keeping a business at the heights of profitability.
Answering that question really boils down to this: Do you choose to go forward, or backward?
You may have noticed that “status quo” isn’t an option here. That’s because there’s no such thing in this context. Standing still is akin to going backwards.
And that puts you in the position of being a victim of your own success.
Coming to that realization is very important, because there are natural forces at work that put the status quo option in play. Even the term “success” has a sense of finality to it that works against you.
For example, say you finally got that big promotion that you coveted for years. It’s a logical feeling to put yourself on the very top of a mountain that you’ve painstakingly climbed, and want to stay there, enjoying the view with great contentment and satisfaction.
I can vividly remember my own first experience with the big title, and the big desk, and the personal assistant. It came way too early for me, and the gravitational pull towards inertia was very strong. I thought, “how could I do any better than this?” So while I certainly was learning some valuable lessons in that position, I really wasn’t trying to propel my career forward.
I failed to do one simple thing – move the mountain higher, and start climbing again. I finally did come to that realization years later, but not before some self-inflicted (and terribly unsatisfactory) stagnation.
Let’s look at a business example, like hitting an important business metric that has eluded a company for years. Once again, because of the effort necessary to achieve the milestone, there’s a strong temptation to ease off the accelerator (especially from the rank and file, who have toiled the most), at least for a short period.
Leaders must resist that temptation. I have learned that once milestones are hit, the mountain must be raised, as soon as possible. The company must keep climbing. In my personal experience, I’ve raised targets 3 and even 4 times during the course of a year, because of my hard-learned resistance to inertia.
The real trick here is to not diminish the significance of our (and our business) achievements – of course the efforts should be acknowledged and celebrated. We just need to convince ourselves, and then our teammates, that the climbs are ultimately more enjoyable than the summits.
Sir Winston Churchill said it best: “Every day you may make progress. Every step may be fruitful. Yet there will stretch out before you an ever-lengthening, ever-ascending, ever-improving path. You know you will never get to the end of the journey. But this, so far from discouraging, only adds to the joy and glory of the climb”
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I really like this post Terry.
It’s all too easy to take to foot off the gas when you’ve achieved success. We all do it at one point in time.
Whether you’re in business mode or personal mode you need to constantly be moving forward and accept that there is no ceiling or pinnacle for success.
Early in my career at GE we learned about the S-curve on developing experience (starts slow, then accelerates, then flattens again), and were encouraged to always push for the next acceleration phase by pursuing new challenges. Your post reminded me of that lesson, and I’m going to step back today and look for new challenges (in the context of my current role). Thanks, Terry!
Terry, I am with you for the most part: failure to continue to move in the right direction is defaulting to backward movement in comparison to the rest of the world.
One note: just as we inhale and exhale, so does the energy of a team. Driving to completion of a project requires, in my opinion, an opportunity for the team to exhale, so to speak.
Yes, the journey must be the source of joy–there are many more days spent journeying than there are passing completion points–yet celebrating successes is also important. It doesn’t have to be more than a short award ceremony or nice lunch, but it is a really good idea to note the milestones.
I think the recognition of a success helps the team prepare to get back on the path and keep moving. Rejuvenating, a sense of starting fresh…it’s a way to put down the tools long enough to stretch, shake out the muscles, and be ready to go again.
Thanks Ben, Greg and Rick for your comments!
Ben, you’re so right – there is no ceiling. And there’s only one direction – forward. Isn’t that how life works anyway (i.e we can’t go back in time)?
Greg, I need to look into that S-curve analogy – it sounds fascinating! GE was always ahead of the curve (pardon the pun) on these kinds of things.
Rick, I hear you loud and clear – as I noted in the post, we should indeed celebrate our successes. I like to use these moments as momentum builders, in that they build more team cohesion and confidence. And yes, it is rejuvenating as well. In hindsight I should have made a bigger point of this in the post, but then again, I don’t think I could have explained it as well as you just did – and I thank you for that!
Again, my thanks, and all the best to you all.
Terry