
I have this natural tendency to want to trust everybody. I know that’s not good, so I have to fight that tendency, especially in the business world. Fortunately, I started my career as a CPA and auditor, and I learned about this thing called “Professional Skepticism”. If you look that up in the accounting standards book, …

I am one of the founders of SOBCon, a venture that started in 2007. My partner is Liz Strauss, author of Successful Blog. I’ve written elsewhere on the history of this annual Chicago conference, and how Liz has been a marvelous catalyst for the magic that has occurred there for the last 3 years running, …

I’m a great believer in injecting a little Zen into our day-to-day leadership style, because I’ve found it to be very, very effective. More specifically, I’m a proponent of using mantras. Mantras are defined as a sound, syllable, word, or group of words that are considered capable of “creating transformation” (Wikipedia). They can be very …

They are often thrown into their jobs head first. They typically know their stuff, but are lacking in certain skill sets that directly relate to their new responsibilities. Worse, they don’t get a lot of guidance from their bosses before they dive in. Sound familiar? This is the usual story for a first- level supervisor – the person …

Think for a second about what sliced bread did for humanity. Seriously. Why else would all new products or innovations be compared to it since it was first sold in 1928? It was just another consumer convenience, allowing us to make our sandwiches faster. But because it made it that much easier, it launched the sandwich into …

You set a goal, and with a lot of hard work, you hit it. You’ve achieved success. Now what? That’s the critical question in sustaining a long and fruitful career, or keeping a business at the heights of profitability. Answering that question really boils down to this: Do you choose to go forward, or backward? You may have …