May 2009

In case you haven’t heard , we have entered into yet another new phase in human development  – the “New Age of Nice”. It was declared as front page news (with a big smiley face) in this past Sunday’s New York Times. The article made its case by citing the recent popularity of Judd Apatow’s movies and …

“Even though you’ve grasped the bar, you still need to pull yourself over it” Picture you are a researcher, looking over one of the most comprehensive long-term studies of human behavior.  You spend 42 years with nearly 270 men, studying their lives. While the human mystery generates 270 different stories that, on the surface, defy any explanation, …

zappos

Starbucker on Leadership My first encounter with Zappos came a few years ago when my wife was looking for a particular pair of boots. I had overheard a remark by a friend of mine that praised their “quick service and free shipping”, so I passed it along to her. We haven’t bought a pair of shoes from …

I find it fascinating that I can have a conversation with certain people and I always know I’ll walk away from it with some kind of useful insight.  One of those people is Chris Garrett, blogger extraordinaire and co-author of what I consider to be one of seminal books on our craft, “ProBlogger”. Unfortunately we didn’t …

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I’ve just returned home from SOBCon09 in Chicago – a weekend gathering of 130 friends and social media practitioners with open minds, big hearts and tons of ideas. This is the third time Liz Strauss and I have hosted this event, and just as the first two, I was totally blown away by the positive energy …

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