This month over at Joyful Jubilant Learning I’m the host of our monthly “Rapid Fire Learning” feature, where we post the 5 things we’ve learned with 5 days left in the month.
I had so much to pick from that it was hard to reduce my learning to 5 things, but I took a shot at it. What a month it was!
As I noted in my post, we love it when readers and friends of JJL post their 5 things and link it back to us – sharing learning is truly a joyful and jubilant thing to do!
So while you are enjoying this holiday weekend, post your 5, and let’s start the summer off with a learning “bang”!
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{ 3 comments… read them below or add one }
[B][COLOR="Blue"]I have had a serious problem with T-Mobile in the UK and now the Customer Relations Department will not reply to any emails I send to them.
The individuals in the CS are sometimes sympathetic and say they will get someone more senior to call me but no one ever calls back.
I am not talking about just one attempt but many. Someone has managed to frighten them into not responding to my calls.
T-Mobile have posted publicly that exemplary customer service is their objective and encourage their staff to be helpful. However from near the top the instruction goes out not to respond to my emails or my calls.
A lady in the Director’s office has taken a dislike to me, accused me of telling lies and overidden someone in their Customer Relations who was going to sort out the problem for me. She tole me she was a busy person and I was wasting her time.
When a large Company employs someone who talks to customers like this from their director’s office, all their published customer care plans are shown as a scam.
Why do they do that?[/COLOR][/B]
Awesome job with the JJL site, Terry. Great content! Keep it coming.
Thanks Troy for your kind words. All the best!